Tourism and Group Sales Manager

Mantua, NJ
Full Time
Mid Level

 Position Overview: As our Tourism & Group Sales Manager, you'll build our approach to group sales from the ground up, playing a pivotal role in creating sustainable museum revenue & traffic. Reporting to the Director of Marketing & Growth, you will spearhead business development and collaborate with the Programming team to offer groups unique & educational experiences that advance our mission & purpose, building our reputation as a top tourism destination.

Major Tasks and Responsibilities:

  • Design & execute our approach to Group Sales by identifying & pursuing high potential opportunities across local, national & international markets.
  • Lead sales in the Tour and Travel market, managing relationships with tour bus operators, OTAs (Online Travel Agencies), DMOs (Destination Marketing Organizations), CVBs (Convention and Visitors Bureaus), etc.
  • Drive new business development and maintain existing relationships through effective communication and networking.
  • Represent the Museum at various trade shows and meetings.
  • Assist the Visitor Experience team in organizing group bookings to enhance museum traffic flow, welcome arriving groups, facilitate the check-in procedure, and collaborate with tour operators and leaders.
  • Analyze market trends, recommend new sales opportunities, and manage group bookings to ensure an optimized visitor experience.
  • Handle account management, ensuring all financial transactions are processed efficiently.
  • Ensure that group services are strategically aligned with Museum mission and optimized for profitable group business.
  • Other duties as assigned including, new business development opportunities such as corporate partnerships, consignment ticket sales, membership drives, etc.

Experience / Qualifications / Requirements

  • Bachelor’s Degree preferred, with at least five years of experience in sales, preferably in hospitality or cultural arts.
  • Strong communication, collaborative, and time management skills.
  • Customer centric mindset.
  • Financial acumen.
  • Agile and comfortable working in a fast paced, adaptive environment.
  • Experience with CRM (Customer Relationship Management) and POS (Point Of Sale) systems is a plus.
  • Must possess a valid driver’s license and own transportation.

Work Setting: 

  • This is a full-time, on-site position with G&A Museum Operations Mantua, LLC, based at the Edelman Fossil Park & Museum headquarters, in Mantua Township, NJ 
  • The role will require evening and weekend work.
  • Some travel will be necessary (e.g. Tour Group Operation conventions). 
  • Working outdoors, on occasion, for events and other functions is required.
Compensation Range: $75,000-$85,000 

Organization: G&A Museum Operations Mantua LLC, operating at the Edelman Fossil Park & Museum of Rowan University in Mantua Township, NJ

Sustainability: The core concept behind the Jean & Ric Edelman Fossil Park Museum is that we must learn from Earth’s deep past to guide our way into the future. The extinction of the dinosaurs serves as a cautionary tale for the multiple, simultaneous existential crises we face today. In the Hall of Extinction & Hope, visitors will confront the alarming facts about the unfolding climate and biodiversity crises. And they will learn why there is hope in the battle to save Earth’s atmosphere and biosphere, and that we all must act now to create the future that we all wish for our posterity. Finally, through a personalized RFID system, visitors will connect with sustainability programs and organizations, giving them a sense of agency and avenues through which they can make a positive difference.

Carbon Net-Zero and Sustainable Construction

The Jean & Ric Edelman Fossil Park Museum is an all-electric building, deriving its energy from photovoltaics and geothermal heating and cooling. 

At Edelman Fossil Park & Museum, we treasure the diversity of our planet's history and are committed to reflecting that diversity in our team. Edelman Fossil Park & Museum is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law.


 
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